PCW Solutions

IT Support Help Desk

Our IT Support Helpdesk team are available 24/7 to provide you with effective and comprehensive helpdesk support

IT Support Help Desk

EXPERT IT SUPPORT DESK IN WATFORD, LONDON AND MANCHESTER

At the hub of every successful business sits its IT support provision. We can help you stay connected with our professional IT support desk services. Don't sit and fret alone. Our savvy tech experts can help you and your team deal with all kinds of IT queries, from very minor to potentially massive.

Our Process

  • 01

    Get in touch

    Call 0207 0525 011 or Email info@pcwsolutions.co.uk to report an issue.

  • 02

    Ticket Raised

    Tell us your IT issue and we’ll create a ticket for you. You will receive updates on the status of your issue as everything is logged.

  • 03

    Remote fix

    Our technician will call you to fix the issue remotely.

  • 04

    Issue resolved

    Your ticket status will be set to 'Resolved'.

Why Work With Us

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It doesn’t matter how competent your staff are, or how quickly they work. If your IT systems are outdated, you’ll only wind up with frustration, wasted time and poor results. That’s where we come in – helping you to purchase, install and maintain the best possible IT infrastructure for your business.

Let us take care of that, and let your business reach its full potential.

What Our Clients Say

There was a rapid response to my request for help. I was called back within one minute and a solution was found to my problem within minutes. I then asked them to look at another problem and this was solved even quicker. Excellent service.

K. Clement

PCW has been an excellent, proactive business solutions provider for our asset management firm. Whereby other firms have pre-packaged, pre-priced models to sell bundled services that we didn't need, PCW has consistently tried to find us solutions that provide value. I strongly recommend them (and the cupcake deliveries at Christmas aren't a bad bonus!)

K. Salisbury

Alex has been a great help setting up our IT System. We are on a service contract with PCW Solutions and they are prompt at fixing problems and giving advice on IT related issues.

T. Marks

A very professional supportive team to work with, Alex and team has always been courteous , punctual and efficient. Would highly recommend

WGH

Excellent service from people who know what they are doing, delivered in a professional, courteous and friendly manner. i would recommend them.

J. Calnan

Very quick response, clear instruction, problem resolved brilliantly! As a technophobe I am delighted to have found PCW solutions

L. Thomas

The service provided by Alex and colleagues remains first class: the response time is good and problems are fixed quickly. The annual service is efficiently carried out remotely and provides reassurance. I would recommend PCW Solutions to other clients.

H. Stevenson

PCW Solutions provide reliable, responsive and flexible support for our IT needs, including our user profiles, email exchange, cloud storage, security and computing hardware. Alex and the team have deep experience and great knowledge of the latest technology. They have used wizardry to bring laptops back to life when they have crashed at the worst possible moment, and we are very happy to recommended them to other organisations.

T. TV

We have entrusted our computers to PCW Solutions for several years now and we have always found them to be very quick, efficient and effective. I would happily recommend them to anyone.

P. Keen

I was recommended to Alex and the team by a professional colleague and I've found them to be very responsive to our support requests. I bought a lot of hardware through them too which they installed for me and continue to maintain the computers, phone lines and emails.

A. Maher

We work with major companies & only resell the best

3CX
AWS
Azure
Beyond Trust
Dell
DrayTek
Egress
Microsoft Partner
Office 365
Webroot

Want to work with us?

Fill out the form below to request a call back. Or give us a call on 0207 0525 011 or drop us an email info@pcwsolutions.co.uk

PCW offers Complete Managed IT Services, Support, and Security for businesses nationwide. We're here for you 24/7 to help prevent downtime, data loss, and so much more.

Frequently asked questions (FAQs)

  • What does IT help desk support do?

  • What does an IT support company do?

  • What are the benefits of IT support?

  • Do you need IT support for your business?

  • Is tech support the same as help desk?

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